Question 1

Can I return an item?

Accepted Answer

All sales are final. No refunds or exchanges. But if it is broken or made different form what you ordered. let me know; send me an email! Most important is that I have happy customers.

Question 2

Do you ship internationally?

Accepted Answer

I do in Europe. Are you living outside Europe? please send me an email at info@greatceramics. And we see what we can arrange. Shipping cost wil be added on the price!

Question 3

What do I do if my items are damaged?

Accepted Answer

I take precaution when packaging my products, but understand that damages can occur during shipment. If products arrive to you damaged, please contact us within 5 days of receiving the package. Please email me a photo of the packaging (box) and the damaged product. Please save all the packaging, it is required for claims.

Question 4

Hoe bewerk of verwijder ik de titel van de FAQ?

Accepted Answer

Yes I am very happy to take orders for items that are sold out in my shop.
Also I do take personal requests if I know I can achieve it.

Question 5

How do I care for my new ceramics?

Accepted Answer

My products are dishwasher and microwave safe, but wI recommend hand washing.

Question 6

Is your question not listed above?

Accepted Answer

Send me an email at info@greatbygreet.com

FAQ

Frequently asked questions